The Transylvania Times -

By Frank Pearsall
Transylvania County Veterans Service Officer 

VA Caregivers Continue Support

 


Recently, the U.S. Department of Veterans Affairs marked the one-year anniversary of the toll-free National VA Caregiver Support Line, 1-855-260-3274. The support line’s staff has helped more than 25,000 veterans, caregivers and family members connect to resources and receive access to services they need.

Since the program began, the Caregiver Support Line has received more than 25,000 calls and e-mail queries at http://www.va.gov. Caregiver support coordinators at each VA medical center have responded to more than 8,000 referrals.

Callers to the support line are spouses, children, other family members, friends of veterans and veterans themselves. Caregiver support line responders listen to the callers and assess how best to offer support, appropriate direction and connections to needed resources.

Responders serve as a resource for caregivers by providing guidance, education on VA benefits, information on community resources and emotional support through brief supportive counseling, if needed.

The support line responders can also connect callers to VA’s other support lines such as the VA Veteran Crisis Line (1-800-273-8255) and Coaching Into Care Line (1-888-823-7458) when these lines better meet the callers needs.

Veterans and caregivers can reach the VA Caregiver Support Line toll free at 855-260-3274. Operating hours are Monday through Friday, 8 a.m. to 11 p.m., ET, and 10:30 a.m. to 6 p.m., ET on Saturdays. VA also features a Web page, http://www.caregiver.va.gov, with general information on other caregiver support programs available through VA and the community.

The Veterans Service Office is located in the Social Services Building, 203 East Morgan Street, Room 237 in Brevard. Nearby buildings include the old county jail, Baptist Church and the American Legion building. The office is normally open on Tuesdays and Thursdays, 8:30 a.m. to 4:30 p.m., and other times by appointment. The phone number is 884-3276.

 
 

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