The Transylvania Times -

Bundling Rates

 


I recently had a discussion with Comporium regarding our billing when our monthly bill jumped about $40 higher per month. One of Comporium’s customer service reps told me our “bundle came off.” I asked her what that meant. She told me we had enjoyed the bundle billing rate (of Internet, telephone and cable television) for three years and our bundle billing ended after three years. I asked her to restart the bundle billing. She told me company policy was that after a customer had a bundle rate for three years, they had to wait one year without a bundle before Comporium would offer...



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