The Transylvania Times -

New Call Handling System In Place At 911 – Brevard NC


January 30, 2017

Transylvania County 911 telecommunicators now have a new call handling system to assist in emergencies. (Courtesy photo)

The professionals who take Transylvania County's 911 calls have a new life-saving tool at their disposal, thanks to a recently installed call handling system.

The new system became operational on Jan. 17 after more than two dozen county telecommunicators and administrators underwent a year of training and certification.

"We are proud to offer this new capability to the citizens of Transylvania County," said County Canager Jaime Laughter. "We truly believe it will give our incredibly dedicated telecommunicators the tools they need to make a life-saving difference when time is of the esse...

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