By Matt McGregor
The Transylvania Times 

Ice Storm Causes Multiple Outages


January 14, 2019

As of 9:30 a.m., today, Duke Energy was reporting that 688 out of its 15,821 customers in Transylvania County were without power because of the downed lines caused by freezing rain on Saturday night.

“The sleet and freezing rain that passed through the Carolinas over the weekend has resulted in significant damage to the electric grid across select counties of North Carolina,” according to Duke Energy’s website. “Crews are out in full force actively assessing damage and restoring power and will continuously update the outage map to provide more specific estimated restoration times as they progress.

Customers will be restored to power “no later” than Tuesday night, according to the website.

“We will provide individual estimated times of restoration once all main power lines have been repaired,” the website reported.“With tem-peratures near freezing, please consider making a plan to move family members — especially those with special needs —to a safe, alternative locations in case an extended power outage occurs. If you use a generator, never operate it inside a building or garage. Remember to follow the manufacturer's instructions to ensure safe and proper operation. When using a generator as a power source until your service is restored, please remember to turn it off if you see crews in your area. The excess electricity created by a generator can potentially feed back onto the electric lines, creating hazards for line technicians believing it to be de-energized.”

For Duke Energy customers, to report an outage text OUT to 57801. This will report the outage and register you to receive updates on estimated times of restoration once available. Out of the 6,749 customers served by Haywood EMC in Transylvania County, there were five customers impacted by the power outages this morning.

From 1 p.m., Saturday, through 7p.m., Sunday, which was the time Transylvania County was under the winter storm warning, the county 911 Center processed the following calls related to the event:

•Road Hazards —three

•Lines Down — 20

•Tree Downs — 16

•Public Service — two •Electrical Fire — two

•Smoke Investigations — two

Other calls for service that were processed but not related to the storm during the same time totaled 215.


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