The Transylvania Times -

Carland Picked As Telephone Company Manager


June 3, 2019

Comporium has promoted long-time employee Shelia Carland to general manger and city executive at its Brevard location.

Carland replaces Frank Porter, who retired after 34 years of service to the company in March.

According to a Comporium press release, Porter’s contributions to Comporium in Brevard have been “numerous, leaving a void that would be a challenge to fill.”

Luckily, the release said, the “ideal successor has been with the Brevard team for more than 36 years and was integral in the transition from Citizens Telephone Company to Comporium in 2009.”

Carland joined Citizens Telephone in 1983 as a member of the customer service team.

After Comporium bought Citizens, she assumed the role of administrative assistant to Porter and the two have been an “incomparable pair for 10 years,” the release said.

In 2012, Carland was promoted to business office manager and has led her team with a focus on customer service and a diligence to community engagement, the release said.

In her new role, Carland will report to Greg Austin, senior vice president of customer care and Brevard. In addition to managing the daily operations of Comporium Brevard, she is charged with providing leadership and vision to ensure the organization’s success, the release said.

As city executive, Carland will represent the enterprise in the Brevard market, engaging in local economic development, the Chamber of Commerce and other business relationships.

Her knowledge of telecommunications, coupled with her passion for the community of Brevard, is the perfect combination for continued success, according to the release.

“The Brevard community is a close-knit family that has been nurtured by Frank and his team for more than a decade,” said Matthew Dosch, Comporium’s executive vice president and chief operating officer. “Having Shelia continue that work in this new capacity is a natural fit, and we are so excited to have her assume the responsibilities of general manager and city executive.”

Carland resides in Mills River with her husband, Chuck. She has three sons, Colby, Cassidy and Christian, and is grandmother to two grandchildren. Carland has served on the board of directors for VISION Transylvania, The Haven and the United Way.

She is also actively involved in the Transylvania County Farmers’ Market.


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