NC Cardinal Is Live At The County Library
Last updated 5/20/2020 at 4:50pm
Beginning May 21, Transylvania County Library will enter Phase 1 of its NC Cardinal consortium membership. Once Phase 2 of the membership begins in summer 2020, this state-wide resource sharing consortium will give Transylvania County library card holders access to nearly 7 million items through free delivery at any Cardinal library. At the onset of Phase 2, Transylvania County Library card holders will have access to the shared resources of Cardinal libraries and will also enjoy priority access to new books, DVDs, and audiobooks for six months before those titles are available to other Cardinal libraries.
Effective immediately with Phase 1, new benefits include longer checkout periods of three weeks for most books, audiobooks, and music CDs. Exceptions include DVDs, which will continue to check out for one week, and new books, which will check out for two weeks. In addition, automatic renewals have been enabled for up to three renewals, as long as there are no holds on the item. Library card holders can choose to receive text or email notifications about due dates and arrived holds, and a private check-out history feature will allow library card holders to keep track of what they have read.
These conveniences make it easier than ever before to borrow materials and manage a library card account.
With this new migration to the NC Cardinal consortium, the library’s online catalog now looks different but functions the same. One thing that has changed is the PIN for every Transylvania County library card holder. As of today, all PINs have been reset to the last four digits of the library card number. Anyone who wishes to reset their PIN may log in to their online library card account via the new catalog and change or update their PIN. Well-loved online resources such as NC Digital Library, Hoopla and Flipster will still be available but may require new log-in information to function properly, due to the change in PINs.
Staff is available by phone to assist with any questions or issues that may arise during this transition.
Curbside check-out continues to be available for contactless pick-up of items placed on hold through a Transylvania County Library card account.